UnitedHealthcare Dental has introduced many improvements designed to help people improve oral health and access dental care in a more convenient and informed manner, with the goal of helping lower costs and improve satisfaction among members and dental professionals.
The latest offering expands access to 24/7 virtual dental visits to help members meet with a licensed dentist by phone or video, giving eligible members of many UnitedHealthcare Dental plans two virtual dental appointments without sharing costs. The Enhanced Virtual Dental Care feature is designed to improve access to dental advice anywhere, anytime, which can help avoid often unnecessary visits to the emergency department for oral health issues.
Additionally, to help people improve their oral care habits, millions of UnitedHealthcare Dental members can now save up to 30% on smart electric toothbrushes from the oral health company. In addition, UnitedHealthcare Dental members can now access an online resource to help bring greater transparency to treatment options and the cost of dental care, with the goal of helping prevent windfall costs.
“As more and more Americans embrace the digital-first mindset, these new resources are designed to help our members improve and maintain their dental health, which may contribute to overall well-being and help reduce the risk of some chronic health conditions,” Colin Van Hamm, CEO of UnitedHealthcare Dental. “These new initiatives advance UnitedHealthcare’s approach to using technology to improve access to high-quality, cost-effective medical and dental care, while empowering people with personal information.”
Details of the new offers include:
- 24/7 virtual dental visit feature For dental plan members who provide access to remote telephone and video consultations for advice and guidance on an appropriate personal care setting, such as their dentist, another local dentist available, or a primary care physician. Members who get two virtual covered dental visits per plan year with no member cost sharing (for example, discount and co-pay waived) or additional cost for people enrolled in fully insured, employer-sponsored UnitedHealthcare plans. *Virtual dental care is available to eligible plan participants through myuhc.com or by calling the UnitedHealthcare customer service number on the back of their member ID cards.Oral health issues are among the most common emergency department visits that can be avoided. Although these settings are not usually equipped to provide comprehensive dental care, they may provide pain relief without treating the underlying condition. With 24/7 virtual dental visits, plan participants can be supported in making more informed decisions about where they should go for care, allowing additional access to dental advice and services.
- Up to 30% off on Smart Electric Toothbrush Packages and PackagesIncluding toothpaste, refillable floss, and refillable mouthwash. The discount program for more than 23 million UnitedHealthcare dental members nationwide, is designed to help people improve oral hygiene habits at home, which may help prevent tooth decay and gum disease, and reduce the risk of certain health conditions such as cardiovascular disease. diabetic. The quip smart electric toothbrush seamlessly syncs with the quip app via Bluetooth® technology. The quip app provides users with personalized feedback regarding brushing duration, tooth/gum coverage and density, as well as the opportunity to earn rewards, including gift cards, for achieving specific brushing goals. Eligible UnitedHealthcare members will be notified about the spam discount via an email from their employer and provide a link to take advantage of the offer.
In addition, the new UnitedHealthcare Dental plan for select employers with between 100 and 2,000 employees in Illinois, Maryland, Virginia, and Washington, DC, includes a smart electric toothbrush at no additional cost, as well as enabling eligible members to earn up to $600 in financial incentives to meet Some daily oral hygiene activities, such as brushing your teeth for two full minutes twice daily.
- Launch of the treatment plan calculator To help dental planning participants and care professionals make more informed decisions about treatments. Treatment Plan Calculator provides access to cost estimates based on actual contract rates and the member’s plan, including real-time treatment capabilities. Through uhcdental.com, intranet dental professionals can access a treatment plan calculator to discuss with patients – while in the examination room – potential treatments and expected out-of-pocket expenses (if any) for each care option. If the actual cost of dental services exceeds the amount estimated by the treatment plan calculator, UnitedHealthcare will honor the original estimate to help avoid a potential surprise bill**.
Introducing the Treatment Plan Calculator helps address an industry-wide priority, including efforts by the American Dental Association, to help people avoid sudden dental bills. Across the health care system, millions of Americans receive sudden medical bills each year.
UnitedHealthcare Dental serves more than 23 million people enrolled in employer-sponsored Medicare and Medicaid plans, helping provide access to care through a network of more than 120,000 dental professionals.
* Not all dental services qualify for virtual dental care.
** Certain restrictions and restrictions apply.
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UnitedHealthcare is dedicated to helping people live healthier lives and make the health system work better for everyone by simplifying the healthcare experience, meeting consumer health and wellness needs, and maintaining trusting relationships with care providers. In the United States, UnitedHealthcare offers a full suite of health benefit programs to individuals, employers, Medicare and Medicaid beneficiaries, and contracts directly with more than 1.3 million physicians and care professionals, and 6,500 hospitals and other care facilities nationwide. The company also provides health benefits and provides care to people through owned and operated health care facilities in South America. UnitedHealthcare is one of the subsidiaries of the UnitedHealth Group (NYSE: OH), a diversified healthcare company. For more information, visit UnitedHealthcare at www.uhc.com or follow UHC on Twitter.
 International Journal of Quality in Healthcare, 2017, https://academic.oup.com/intqhc/article/29/5/642/4085442