Expands the suite of leading behavioral health software solutions to include virtual care

Nashville, Tenn.And the November 1, 2022 /PRNewswire/– Qualifacts, the premier software and SaaS provider of electronic health record (EHR) platforms for behavioral health, rehabilitation and human services organizations, today announced the acquisition of OnCall Health, the top-rated provider of telehealth, patient portal, and customer engagement technology designed for health organizations behavioral.

For more than 20 years, Qualifacts has been a market leader in behavioral health EHR programs serving more than 2,500 mental health and rehabilitation agencies nationwide. By acquiring OnCall, Qualifacts doubles down on its commitment to streamlining complex workflows for behavioral health providers, while allowing them to offer a modern healthcare experience through a customer portal and additional engagement opportunities for their clients.

“We are excited to welcome the OnCall team into the Qualifacts family. We know what it takes to be a trusted technology partner for our customers. We are impressed with what OnCall has accomplished and I am confident in delivering their OnCall virtual capabilities of care solutions to our customers, we can enhance our customers’ care,” said Paul Ritchie, CEO of Qualifacts. Our collective mission is to achieve exceptional results for our customers and those who serve them.”

“Today we begin an exciting new chapter at OnCall, and we are thrilled to be part of the Qualifacts team,” said Nicholas Chepsiuk, CEO of OnCall Health. “Our values ​​and passion for serving the behavioral health market are perfectly aligned, and this partnership should enhance the efficiency of care teams and expand clients’ access to quality care and a better life.”

According to a recent survey published by Qualifacts and National Council of Mental HealthElectronic health records are the cornerstone of the technology strategy of most behavioral health service providers. The rapid emergence of virtual care has forced providers to develop and deploy new workflows in their electronic health records, as well as adopt new technologies such as telehealth and patient engagement.

“Having hosted over one million virtual healthcare advisors, as well as being recognized as the Best Mental Health Program of 2022 by Software Advice, it is clear that OnCall Health is a highly regarded leader that will help provide valuable virtual care capabilities to our clients,” added Ritchie. .

About qualifications
Qualifications is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance, case reporting, billing, and business intelligence. Its mission is to be an innovative and reliable partner in technology and solutions, enabling exceptional results to be achieved for its customers and those they serve. Qualifacts’ comprehensive portfolio spans, including CareLogic®, Credible™, and InSync® platforms, serving all behavioral health, rehabilitation and human services services, supporting nonprofit Certified Community Behavioral Health Clinics (CCBHC) as well as large for-profit foundation providers and small businesses. Qualifacts has a loyal customer base, with more than 2,400 customers representing 75,000 providers of more than 6 million patients. Qualifacts is recognized in the 2022 Best in KLAS: Software and Services report as #1 and #2 in behavioral EHR solutions, with the Credible and CareLogic platforms, respectively.

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OnCall Health is leading the way in enabling behavioral healthcare organizations to be virtual first. OnCall’s patient portal and telehealth operations solutions help companies retain more patients, scale efficiently, and increase revenue. With OnCall, organizations can scale their virtual care operations to increase revenue with tools that increase efficiency and engage patients in new ways. We believe healthcare is better when distance and time barriers between patients and providers are removed. We enable healthcare companies to remove these barriers and grow by improving patient experience, operational efficiency, and monetization.

Qualifications Media contact:
[email protected]

OnCall Media contact:
[email protected]

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